1. Introduction

Welcome to Arystons IT Services (“Arystons,” “we,” “our,” or “us”). These Terms and Conditions govern your use of our website and the professional IT services we provide, including but not limited to consulting, infrastructure management, cloud solutions, and cybersecurity. By accessing our website or using our services, you agree to be bound by these Terms.

2. Services

Arystons provides a range of IT and technology services, including:

• IT Consulting & Infrastructure Management
• Active Directory & Entra ID Integration
• Cloud & Virtualization Solutions (Azure, XCP-ng, VMware, etc.)
• VPN & Secure Networking Services
• VoIP & Unified Communications
• Cybersecurity Solutions & Audits
• Website Hosting, Development, and Optimization

We may modify, expand, or discontinue any service at any time without prior notice.

3. User Responsibilities

• You agree to use our services only for lawful and ethical purposes.
• You must not attempt to misuse or disrupt our systems, servers, or intellectual property.
• You agree to provide accurate, current, and complete information when engaging our services.
• If you have any questions regarding these Terms, please contact us.

4. Payments & Pricing

• All fees are quoted in USD (or INR, where applicable) and are subject to change.
• Payments must be made in full before service delivery unless otherwise agreed under a service contract.
• We use secure payment gateways, but we are not liable for third-party payment processing issues.

5. Intellectual Property

All materials, documentation, scripts, and solutions developed by Arystons remain our intellectual property unless expressly transferred under a separate written agreement. You may not copy, resell, or redistribute our content or solutions without written permission.

6. Cancellations & Refunds

• Refunds are available within 7 days of purchase for eligible services if you are not satisfied.
• Once services have been delivered or deployed (e.g., server setup, consulting hours, or infrastructure configuration), refunds are not applicable.
• Subscription-based services may be canceled at any time, but no prorated refunds will be provided.

7. Limitation of Liability

Arystons is not liable for any indirect, incidental, or consequential damages arising from the use of our website or services. Our maximum liability shall not exceed the total amount paid for the specific service in dispute.

8. Third-Party Links & Services

Our website and services may integrate with third-party providers (e.g., cloud platforms, payment processors, VoIP carriers). We are not responsible for the content, policies, or failures of such third-party services.

9. Privacy

Your privacy is important to us. Please refer to our [Privacy Policy] for details on how we collect, process, and safeguard your personal data.

10. Changes to Terms

We may revise these Terms at any time. Continued use of our services after updates constitutes acceptance of the new Terms.

11. Governing Law

These Terms shall be governed by and interpreted under the laws of India. Any disputes will be handled in the appropriate courts of jurisdiction.